1 reviews | Active since Dec 2016

06 Dec 2016, 05:59

Vodacom Visual Voicemail

<p>dear vodacom, fir two weeks now you were unable to fix my visual voicemail! My voicemail is now even blocked and after 9 calls to customer service it's still unresolved! Please fix it! Your service is horrible </p>

0
Replies (2)
Vodacom
Vodacom's reply06 Dec 2016, 07:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update07 Dec 2016, 18:33
Reviewer Update

Dear Vodacom, it's been 48 hours now and still I have no Voicemail and no consultant contacted me whatsover.

How long will this take or should all your customers wait a week with 9 calls to customer care and still no service?