SU
Shanawaz U
1 reviews | Active since Dec 2019
26 Dec 2019, 09:04
vodacom virtual voucher invalid
good day , we ordered a 65 inch UHD TV from Vodacom Contract and received Virtual voucher shows invalid when tried to redeemed and since we trying to call *** no response.....operator from digital planet prince called and took the voucher details promise to solve the issue but still we waiting.....we also emailed the voucher details to help desk and digital queries dept but no response yet....looks like they not worried at all........Ridiculous too know how vodacom voucher can get invalid
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Dec 2019, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Dec 2019, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
22 Jan 2020, 10:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has been resolved.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Vodacom's reply22 Jan 2020, 10:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has been resolved.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team