Vodacom Vincent Park East London

On the 18th February I saw Chevon at the Vodacom Vincent Park branch to upgrade my current package to a data package. The device I requested was a Lenovo i3, which was on special for the February/March 2020 catalogue. Despite my numerous calls, and one sms from Vodacom, I'm still waiting for the device to arrive. The excuses why the device cannot be delivered ranged from it is out of stock to load shedding in Jhb. The service is non existent, no one contacts me as to the the availability or when it will become available. Surely,if a special is run by the company, they must have adequate stock on hand? The manager, I'm told, ordered extra devices. I enquired about it, but Chevon, who I dealt with, has not come back to me at all. I've since decided not to upgrade, but rather to take my business elsewhere.