ED
Eben D
1 reviews | Active since Jul 2020
06 Jul 2020, 11:12
Vodacom Video Ticket ****! Vodacom Suckass!
So last week I complained about a video ticket that I bought (https://www.hellopeter.com/vodacom/reviews/vodacom-video-ticket-****-***) and I got a response to say someone would be in contact but lost the video bundle and used of my own monthly data. And no one called. Today I bought a 1gb video ticket for the day and once again, it's not being used. Data is coming Goff my monthly data. I'll probably get a response to say someone will be in contact and then nothing again. I want to be refunded for the money I used as well as the data.
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Vodacom's replyOfficial
06 Jul 2020, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2020, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team