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Eben D
1 reviews | Active since Jul 2020
01 Jul 2020, 13:14
Vodacom Video Ticket ****
Bought a 500mb video ticket this morning so I can watch some YouTube. Bored out of my mind during lockdown. Surprise Surprise! The bundle is not working and everything I watch I coming off my anytime data. Not cool at all. Vodacom is really slipping. This is not the first time this has happened.
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Replies (2)
Vodacom's replyOfficial
01 Jul 2020, 14:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2020, 14:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Eben D's updateReviewer Update
05 Jul 2020, 12:17Amazing! Still no response from Vodacom. Been a subscriber for close to 2 decades. My upgrade is around the corner and I don't think I'll be renewing. This is not the first issue I've had with Vodacom and also not the first time I've received such horrible service!
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Eben D's update05 Jul 2020, 12:17
Reviewer Update
Amazing! Still no response from Vodacom. Been a subscriber for close to 2 decades. My upgrade is around the corner and I don't think I'll be renewing. This is not the first issue I've had with Vodacom and also not the first time I've received such horrible service!