1 reviews | Active since May 2017

02 Jul 2019, 12:38

Vodacom video ticket data

The call centre agent hung up on me, please advise why my showmax is using my any time data instead of my video ticket data. This has been going on for months now n I need this resolved urgently.

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2019, 08:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply04 Jul 2019, 11:41
Official
Dear Customer, 


Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 


As per discussion, your query has been resolved. 


Regards 
Vodacom Consumer Website Team 

Best regards,