TP
Tharien P
1 reviews | Active since May 2019
09 May 2019, 11:43
Vodacom Video subscription
Vodacom subscribed me to "Upstream video Play" at R5 daily subscription. I never agreed to this, it just suddenly appeared on my statement. On 12 April I cancelled the subscription at Vodacom. It still appears on my statement.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 May 2019, 13:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2019, 13:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 May 2019, 11:58 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply16 May 2019, 11:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,