NH
Norma H
1 reviews | Active since Apr 2019
09 Jul 2021, 00:38
VodaCom Video Play
Why can’t anyone from Vodacom answer why The Bold and Beautiful is not updating the series on Vodacom video play anymore.When Nombuleng from Vodacom phoned us after reporting the problem to the call centre she told us that video play has nothing to do with Vodacom they only cell airtime and data.The Vodacom branches also don’t have a clue who to contact to give us a answer
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Jul 2021, 07:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jul 2021, 07:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NH
Norma H's updateReviewer Update
14 Jul 2021, 17:21What a joke you can’t install playstore on iPhone.Why can’t Vodacom be truthful and admit they have removed Bold and Beautiful from the Vodacom Video play app.I visited the Vodacom branch in I’Langa mall today and manager said they were renegotiating but agreed that they have removed the Bold and Beautiful no wonder you have bad publicity by the way you treat your customers i will rate you as minus for your customers service and honesty
NH
Norma H's update14 Jul 2021, 17:21
Reviewer Update
What a joke you can’t install playstore on iPhone.Why can’t Vodacom be truthful and admit they have removed Bold and Beautiful from the Vodacom Video play app.I visited the Vodacom branch in I’Langa mall today and manager said they were renegotiating but agreed that they have removed the Bold and Beautiful no wonder you have bad publicity by the way you treat your customers i will rate you as minus for your customers service and honesty