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Thuso M
1 reviews | Active since Apr 2018
07 Dec 2021, 08:30
Vodacom Vibre pathetic service !!
********ly pathetic service from Vodacom Vibre. The line is always down, as a result productivity is affected. In the last 3 weeks I have called thier call center more than 25 times. The agents do not deal with my enquiry and complaint professionally, they are poorly trained. Now its been 48 hours straight with no internet. This is the query number Sr***
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Vodacom's replyOfficial
07 Dec 2021, 08:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2021, 08:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Thuso M's updateReviewer Update
07 Dec 2021, 13:07NO ONE HAS BOTHERED TO GET BACK TO ME!!! I HAVE BEEN CALLING YOUR *********** CALL CENTER AND THEY WONT EVEN ESCALATE MY CASE. THEY WONT EVEN LET ME SPEAK TO A SUPERVISOR!!!!
VODACOM YOUR SERVICE IS REVOLTING !!!!
VODACOM YOUR SERVICE IS REVOLTING !!!!
TM
Thuso M's update07 Dec 2021, 13:07
Reviewer Update
NO ONE HAS BOTHERED TO GET BACK TO ME!!! I HAVE BEEN CALLING YOUR *********** CALL CENTER AND THEY WONT EVEN ESCALATE MY CASE. THEY WONT EVEN LET ME SPEAK TO A SUPERVISOR!!!!
VODACOM YOUR SERVICE IS REVOLTING !!!!
VODACOM YOUR SERVICE IS REVOLTING !!!!