LP
Lynette P

1 reviews | Active since Nov 2019

13 Nov 2019, 14:37

VODACOM VETTING AND CONSULTANTS CONDUCTING *****!!!

Vodacom rated one of the best mobile and service providers company in South Africa has allowed ***** to take place on my name without me being in a store.

On the 26th of September 2019, a contract with papers has been issued on behalf of ***** on my name by a Vodashop in Musgrave, Durban. It is said to be that vodacom allowed and vetted on my name without my authority and consent to approve me for a double deal and has given a ********* the devices along with the sim to walk out of the store.

Face to face Consultant, Daven Redhi from the Musgrave brunch along with Siyandagu (Fasttrack dep) has approved a guy that walked into the store by the name of ASHRAF KHAN with my credentials and walked out with a HUAWEI P30 LITE AND HUAWEI P SMART.

I am surprised by the way VODACOM has allowed something so ******** to happen. I am going to SUE VODACOM for all the cost and running around as well as the terrible credit bureau arrears that was added to my name in the last 3 months as I failed to open accounts, take a bond and a car finance.

Vodacom clients need to know what kind of service is given to them by a well recognized company and also need to know what ********** they are! Working in the company and vetting services.

I am disheartened and disgusted of what I learnt about vodacom!!!

0
Replies (3)
Vodacom
Vodacom's reply14 Nov 2019, 07:27
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
 
LP
Lynette P's update15 Nov 2019, 10:04
Reviewer Update
And yet again ***** is happening widely even with a country recognized service provider.
Ready to commit the *****, ***** from us and still there's no justice whatsoever. I'm tired of complaining and still not being heard!

The Tabloid, Rising sun and Daily news will be able to reach out my query to the nation! I will make sure of that and I am taking Vodacom before the judge to see what I am going to SUE them for. Think we are just going to sit back and suffer ***** just because a low class service provider chooses to ***** from us?

Nah, vodacom doesn't deserve it loyal support and other service providers do.

VODACOM, ROBBING AND ********, THE NUMBER ONE ********* OF SOUTH AFRICA!!!
LP
Lynette P's update13 Dec 2019, 15:52
Reviewer Update
It's been 14 working days and it seems like VODACOM is supporting the ***** based on what their consultants are doing!!! I called in the ***** department now I waited for 10 minutes a consultant greets me , asks me what I want then put me on hold for another 2 minutes, she then transferred me back to customer care. Wow and such terrible service!!!
I am done with negotiating with VODACOM and I am giving my lawyer the greenlight with suing them!!! I lost a million rand in finance because Vodacom had allowed ***** on my name !!!

PLEASE DO NOT TRY TO NEGOTIATE WITH ME !!! I WILL NOT TOLERATE THIS ANYMORE AS *******ION CONTINUES INTERNALLY WITH VODACOM!!!!

MY ESCALATION NUMBER IS: EC-1SKH-4KZR6T