PW
Paul W
1 reviews | Active since Jan 2014
09 Oct 2020, 19:05
Vodacom very very poor service
I upgraded my contract on-line, but Vodacom created a new contract instead. I immediately cancelled the contract but despite phoning them three times since then they still have not cancelled the contract more than a month later, and they are now charging me for the contract. I am so frustrated
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Vodacom's replyOfficial
10 Oct 2020, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2020, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team