VD
Vivian D
1 reviews | Active since Jul 2011
28 Nov 2019, 08:13
Vodacom very very bad service
Vodacom service has deteriorated to such an extent that we have no service at all number of times during the day. I asked them to install a repeater at my premises but it is just ignored. I am living in Benoni which should have overall coverage but alas, it is not the case. They are just not interested in supporting clients.
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Vodacom's replyOfficial
28 Nov 2019, 09:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply28 Nov 2019, 09:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
VD
Vivian D's updateReviewer Update
01 Dec 2019, 08:45Typical Vodacom, nobody contacted me as promised. They are just not interested in supplying a service. They installed a repeater / signal booster at two of my friends houses, why don't they want to install one on my premises. the past few months their data and voice service has deteriorated to such an extent that I am thinking of canceling all 5 of my contracts with Vodacom.
VD
Vivian D's update01 Dec 2019, 08:45
Reviewer Update
Typical Vodacom, nobody contacted me as promised. They are just not interested in supplying a service. They installed a repeater / signal booster at two of my friends houses, why don't they want to install one on my premises. the past few months their data and voice service has deteriorated to such an extent that I am thinking of canceling all 5 of my contracts with Vodacom.