Vodacom very unfair and non-appreciative

I think it is stupid and ridiculous that Vodacom want decline my contract add on over something I as a customer have no control over, here is my story:<br> <br> 1 August some debits on my account went off on a vehicle that I had just traded in for a new one so I went to the bank to reverse this and the lady at the bank made a mistake and reversed the wrong transactions including my Vodacom debit order which I have religiously paid for 6 or so years. Now noticing this I went into a Vodacom shop and paid the R3500 that had been reversed by human error on Standard Banks side. 1 September my Vodacom debit did not go through on the 1st, noticing this I went into a Vodashop to pay and make sure they re-activate the debit order. I got the bank details and did an EFT of about R3700 to Vodacom immediately.<br> Yesterday I went into a Vodashop to add a R200 per month contract to my profile and they denied reason being that a debit order had been retained and my Acc had been owing for a couple of days. I mad approximately 38 calls between yesterday and today with some call center agents claiming that they have fixed the complication and to my dismay nothing. Out of characters.Fix it now Vodacom. SMH.