Vodacom VERY POOR SERVICE!!!!
Very poor service been trying to sort out my upgrade for the past week with 3 calls logged and making calls the whole day. stupid vodacom sales phone me in March with a migration of topped up data and stupid me took it !!! Meantime this influences your upgrade!!! The sales dept that offered the deal are so rude!!! and useless!!! No assistance with the upgrade department!!! I have been a loyal vodacom user for over 24 years, What the hell!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Jul 2022, 08:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team