ND
Nita D

1 reviews | Active since Jul 2018

09 Jul 2018, 16:11

Vodacom very poor service

They owe me a refund of over R4000.since 16June I have had to send my proof of payment to 3 different email addresses.every time I ask I am given a new ref no and told it will take 7 working days to receive my refund.do they maybe only work 1 day per week.thanks

0
Replies (1)
Vodacom
Vodacom's reply09 Jul 2018, 20:53
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team