1 reviews | Active since Mar 2015
Vodacom Very Poor Service!
I renewed my overdue contract on the 1st of May 2018 after I have received a booklet from Vodacom. I renewed the contract at Irene Mall Pretoria and the shop was out of stock of Vodacom 7" tablets. I would have been contacted when the stock arrived and signed the contract.
Went into shop 3rd of May 2018 if any stock has arrived as I would have been notified by SMS. I waited till the 9th of May 2018 and then went to the Woodlands branch as they were closer to my home and received news that there was no such contract loaded on the system and they have discontinued the product witch was ordered and now the deal has expired.
So Vodacom just chucks the contracts and voids the customer?
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team