Vodacom very poor service

<p>About two months ago i did a change of ownership at Auto page in Secunda Mall which is Vodacom now, i submitted all the papers they requested. the phone is still on the previous owners name and he did not pay his accounts, i went into vodacom and paid my phone. My phone has been susspended for 2 weeks now and my account was paid. they told me a change of ownership is suppouse to take 1 to 24 hours and its two months now.</p> <p> </p>