MP
Markus P
1 reviews | Active since Dec 2018
15 Mar 2021, 20:09
Vodacom. Very poor overall service.
I sit with unlimited data on fibre. Needless to say, we pay every month in full, for a service that only works now and then. I have 3 contracts with vodacom, and will move them all to mtn as soon as contracts expire. My advice to future vodacom clients.... Think twice.
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Replies (2)
Vodacom's replyOfficial
16 Mar 2021, 07:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2021, 07:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MP
Markus P's updateReviewer Update
16 Mar 2021, 18:10It is 2 days later and still no wifi. They dont even have the courtesy too phone and try and resolve or comfourt their clients. For vodacom we are just a number as long as they get their R2100 every monthfrom me. If they dont contact me within 24hrs, i will go onto social media.
MP
Markus P's update16 Mar 2021, 18:10
Reviewer Update
It is 2 days later and still no wifi. They dont even have the courtesy too phone and try and resolve or comfourt their clients. For vodacom we are just a number as long as they get their R2100 every monthfrom me. If they dont contact me within 24hrs, i will go onto social media.