PH
Peter H
1 reviews | Active since Aug 2019
14 Oct 2022, 15:15
Vodacom very disappointing
Vodacom are quick to become your ISP sending door to door sales people to connect you to fibre.
Installation by Openserve was 5* Trying to communicate with Vodacom to ensure live activation date and debit order details is IMPOSSIBLE They don’t read queries properly, they don’t respond when you complain and good luck trying their customer service helpline.
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Vodacom's replyOfficial
15 Oct 2022, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2022, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team