Vodacom - very disappointing!!!!!!!!

Terrible service. After giving 30 days notice that Vodacom must please close my contract that was expiring 17th of October and requesting that I no longer be billed after this date Vodacom still billed me for the next month. I made another call (Ref ********** 98) where I was informed my request was never received. I immediately requested that as Vodacom record their calls they please do an inquiry as to who ignored my request. I was advised Vodacom will find out and let me know. Still no feedback from vodacom, I called again today and every time I try to speak to someone in cancellations I am conveniently disconnected. I think its time for me to move my business elsewhere. So disappointing!!!!