1 reviews | Active since Mar 2017

03 Mar 2017, 09:34

Vodacom very bad service provider

<p>I bought two devices with Vodacom under a contract within couple of months I did a premature cancellation,I paid the full amount for the devices,wich was 15/12/2015,now I keep on getting calls from Vodacom legal department telling me I owe them,which my premature cancelation I did in vodaworld shop,they email everything to account department but now I still owes them,my credit score is bad because of them now.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2017, 11:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team