Vodacom. Very bad service. Only there for the money

The whole month of August my fibre router was having trouble connecting. I phone several times so vodacom can reset on there side as on my side reseting the router did not have any affect. Every time the router supp**** a connection for a little while. Then off again. So I phoned several times to cancel my contract. Every time they promise to send a technician. As he did not come, I did cancel my month to month contract end of August. They promised to refund for time not having a connection. But nothing. They did send a email stating that we have to pay 2 more months. My debit order did go through again on 1 October. Although my new supplier already installed there router the same day. So I have to pay now for 2 suppliers but receive only one service.

This is really bad from vodacom to keep deducting a debit order but haven't supp**** a service for the last 2 months.