Vodacom - Very bad service

Vodacom employees are not doing their jobs. I have a ***** case that was reported in 2023; the ***** was committed by their people. The matter was investigated and finalised as ***** after I had reported them to ICASA, as they were not assisting me. I have just found out that they still have the ***** under my name on their systems. Please remove the *****ulent activity from my name. Vodacom I have had a fibre account with Vodacom for more than 4 years and have never skipped payment, that should be proof enough for you to remove this from my name!!!