Vodacom very bad service

After my complaint on Hellopeter, Vodacom contacted me to assist me with my problem where they migrated me to a whatso cheaper package and my account trippled, Vodacom then send me an email stating that they can't help me due to my account that is in arrears. And still it is not my fault that my account is in arrears. Vodacom is robbing their customers and they not willing to help their customers. Vodacom customers needs to be aware of their upgrades and accounts. Mine for 24 months +- 60 000 after Vodacom ****ed up my account. And know they refuses to help me. Customers should be careful of Vodacom. People think twice there are other options better than Vodacom