AT
Allan T
1 reviews | Active since Oct 2012
07 Jan 2019, 06:58
Vodacom VAS ****
Once again I get the 3am SMS to say I have subscribed to Lollipop, without ever doing so. Reply "No" to cancel actually confirms your subscription - any reply confirms you did subscribe apparently.
I have repeatedly asked Vodacom to block VAS on my account to prevent this but they don't. That would limit their ability to **** customers.
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Vodacom's replyOfficial
07 Jan 2019, 10:14Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2019, 10:14
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team