KJ
Kevin J
1 reviews | Active since Mar 2011
10 May 2021, 08:10
Vodacom VAPS charges
I noticed a "VAPS Home Small" charge on my account that I did not agree to, or I am not aware that I have agreed to anything. Please remove it and refund me. I find it extremely frustrating to call Vodacom for any query as I hate going through their menu's and waiting forever. I do not even try calling them. Thank you.
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Vodacom's replyOfficial
10 May 2021, 08:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 May 2021, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,