CF
Colin F
1 reviews | Active since Nov 2012
03 Nov 2018, 17:18
Vodacom V&A Store upgrade *****
I have had a data only with a mobile Vodafone WiFi router costing R130/month for 2 years. I have just discovered that my contract was upgraded **********ly at the vodacon V&A waterfront store in August to a R1249/month contract with an apple iphone X handset. I have never had a Vodacom phone contact and I do not like Apple devices! How can this be processed without an ID document and without my knowledge!! I am now going to make a police ***** case against the VodaCON Waterfront store and take the case number to my bank to stop any further theft by Vodacom from my account.
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Vodacom's replyOfficial
03 Nov 2018, 17:59 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2018, 17:59
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
CF
Colin F's updateReviewer Update
05 Nov 2018, 12:35Vodacom demanding paperwork from me when they *******ly processed an upgrade without the legally required documentation..............bull****!!
TAKE A VODACON CONTRACT OUT AT YOUR OWN PERIL!!!
CF
Colin F's update05 Nov 2018, 12:35
Reviewer Update
Vodacom demanding paperwork from me when they *******ly processed an upgrade without the legally required documentation..............bull****!!
TAKE A VODACON CONTRACT OUT AT YOUR OWN PERIL!!!