1 reviews | Active since Aug 2020
VODACOM V-UP SUMMER/VODABUCKS ****
On 24th June 2025 I wrote a review about bad service and their unwillingness or lack of interest in resolving my numerous complains about the price I won last year November 2024 from Vodacom Rewards and Vodabucks Departments. I received a call few days after my review from a guy who promised to sort everything out and request a new order to be delivered within a month (possibly end of July 2025) and he even requested a new delivery address...Nothing was delivered and no communication ever since that day. Clearly they wanted to close the case and clean their image.
They run marketing campaigns and yet they fail to deliver what has been advertised. Its almost a year now and have been complaining about this for a very long time to so many wrong ears. This seriously needs escalation . Will be taking this to Ombudsman.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
