NC
Neville C
1 reviews | Active since Sept 2023
09 Dec 2024, 18:09
Vodacom V-UP - Possible ****
I’ve been contacted in a very suspicious way regarding Vodacom’s V-UP competition. I’m being asked to purchase OTTRewards and the contacts as well as the account name are not consistent with what’s been registered with Vodacom. Their sms is also not very well written. Can someone please confirm if this is legit or is it a ****? I’m being asked to provide the reward numbers over the phone - this does not seem right.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
10 Dec 2024, 07:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Dec 2024, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Dec 2024, 10:48Dear Mr. Cousins,
Thank you for taking our call, we thank you for bringing this concern to our our attention.
We will alert the relevant team of your experience.
Best Regards,
Consumer Website Team.
Thank you for taking our call, we thank you for bringing this concern to our our attention.
We will alert the relevant team of your experience.
Best Regards,
Consumer Website Team.
Best regards,
Vodacom's reply11 Dec 2024, 10:48
Official
Dear Mr. Cousins,
Thank you for taking our call, we thank you for bringing this concern to our our attention.
We will alert the relevant team of your experience.
Best Regards,
Consumer Website Team.
Thank you for taking our call, we thank you for bringing this concern to our our attention.
We will alert the relevant team of your experience.
Best Regards,
Consumer Website Team.
Best regards,
