1 reviews | Active since Aug 2017
VODACOM UTTERLY PATHETIC
YET AGAIN STRUGGLING TO GET HOLD OF DEZLYN LOLWANE. PAYMENT WAS DONE TWICE ON THE 22ND OF AUGUST, ACCORDING TO DEZLYN I DID NOT UNDERSTAND VODACOM PROCEDURES, TO DATE WHEN I PHONE THE INFORMATION ON THE ACCOUNT HAS NOT BEEN SORTED. SENT FOUR EMAILS AS A SO CALLED SUPERVISOR NOT SURE WHAT THEY DO AS NO FEEDBACK HAS BEEN PROVIDED, THIS IS MY 3RD COMPLIANT AND ITS REALLY GOING NO WHERE
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team