Vodacom uterly ****n useless

<p>I’ve never been so ****ed off with incompetence when it comes to a service provider. Vodacom is utterly useless and I will complain every day until they pull their fingers out of their asses and FIX THEIR ****. I was informed for the second time now that online I can see my account billing and as expected it shows no billing. For those of Vodacom who do not know what a ****n bill is: A bill implies a breakdown of how a total value was obtained, not just the total value.</p> <p>For one to be able to query deductions from your account one has to add a value added service costing R17. It’s not about the money it’s about the principle. When I complained about this I was told that the billing service is very accurate and there is no fault. Why the **** should I trust you????????? I waited for 13 days for you to topup my airtime on my contract where upon you said it was a system error…..a ****n system error…..but there is no chance there would be a systems error on your billing services according to you. If I didn’t phone you nothing would have been done about it. I asked you to stop all forms of deductions from my account, but you refuse. And I can’t see them to know what I should try to stop or if it is even possible to stop it. Vodacom is utterly useless and I will be going to the ombudsman (ICASA) and also the newspapers to resolve the issues that Vodacom seemingly can’t resolve. This might seem small in your eyes, but this is a matter of principle. I know I’m not the only one complaining about this.</p> <p> </p>