AM
Andrew M

1 reviews | Active since Mar 2014

03 Feb 2021, 12:51

Vodacom. Usual pathetic service

I am tired of Vodacom hassling me for payments. My account is up to date. I owe you R57, and I am being hassled for it. It's quite pathetic really. It's the third of the month. Your cashflow must really be bad if R57 is so desperately needed.

I wish that you were as quick and efficient to rectify the poor reception and network coverage that I have been experiencing at my home for YEARS and YEARS. No...I just get the same reply that a new mast is planned....but I can be given NO timeframe....and still no guarantee that my network reception will be any better.

Your service is just pathetic

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2021, 13:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team