Vodacom - Usual bad service.

I am a longstanding (and long suffering) Vodacom customer. Have been complaining for several years about poor network reception in my area...Buccleuch, Sandton, Gauteng. On 17th March 2020, I contacted Vodacom (with ref No *** 0023HaF70R691FRF) to complain about dropped calls, poor reception, poor wi fi coverage. The irony....when they phoned me on the 17th, their call to me DROPPED. Got a response today to say that they are aware of the problem in my area...a new mast is being erected, but with NO timeframe or dates available. Vodacom told me to go and buy a wi fi booster to better my wi fi coverage...meanwhile I can stand right next to my wi fi router and have ZERO network. Vodacom couldnt even be bothered to phone me...just sent me an SMS and an E mail as a response. Why do we pay for sub standard service (which is the norm from Vodacom!!!)...and be forced to pay MORE, by way of having to buy boosters!!! Really pathetic service, but the norm for Vodacom.