mP
mekias P
1 reviews | Active since Nov 2014
24 Jan 2019, 06:42
Vodacom USSD falsely advertises data deals
Bought a 30 day bundle from Vodacom and they falsely advertised it as a 1 GB bundle. This is ******* because they do not tell their customer that i will be getting 500MB night surfer and 500 MB for Normal usage. as a person who has wifi connectivity for close to 20 hours a day, the 1 GB was supposed to be for those situations i will not be connected now i am cheated of my money Vodacom please refund me my R100 who buys 500MB for R100.00 its pure thievery. Just be upfront and specify that this is 500MB and 500MB night and see who buys that garbage!
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Vodacom's replyOfficial
24 Jan 2019, 07:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2019, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Jan 2019, 09:37Dear Mekias,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
Vodacom's reply24 Jan 2019, 09:37
Official
Dear Mekias,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)