JB
Josh B

1 reviews | Active since May 2022

19 May 2022, 04:37

VODACOM USING MBD INC TO KEEP THUMB ON SMALL GUY WITH **** OWING AMOUNTS

Ive been a loyal supporter of Vodacom for years and when covid hit i tried stopping my cellphone contract for months my phone was ****** so i had to pay an exxess of 6 extra months for it to stop they offer me a phone for cheap not on contract it was not 2 months and they broke in and stole my hardrives phone and laptop wallet the works i had to stop my bank account for ***** and theft purposes .eventually when i got it to work again i see my amount i have to pay vodacom over 8000 thousand rand and the phone i baught by them was around 3tor4000 the amount shows 20000 and now on my bank app shows 22000 ikeep getting harrased by a lawyer firm MBD INC. TO MAKE PAYMENT constantly i cant afford that and why has the amount got so much i cant make a loan have a credit card or do anything cause they say i owe that much to them Vodacom i will not make payment to these *****s pressing on the little guy i can barely survive a month with things the way they are and these massive Corporations like Vodacom suck people dry and latch onto their bank accounts and use a company MBD INC TO HARRASS US WITH **** AMOUNTS I WAS HAPPY TO FINISH PAYMENT FOR PHONE LIKE PREVIOUS ONE THIS IS UTTER GARBAGE AND VODACOM I WANT U TO FIX THIS IT IS DISRUPTING MY LIFE AND I WILL NOT STAND FOR IT DO YOU GET ME!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply19 May 2022, 07:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team