TR
Thapelo R

1 reviews | Active since May 2019

25 Feb 2021, 10:36

Vodacom using ***** and ******ion to milk their customers

Vodacom is using ***** and ******ion to make me keep paying because they are intentionally destroying my credit. They cancelled my contract and made me pay R1000 and R1500 because they said my account was in areas, I did. Instead of closing the account they extended an account that was closed and they now said I was in areas of the account I don't have a sim card for because it was closed by them. Yesterday I pay them about R2800 because I just wanted it closed but now they tell me it was extended by them to September 2021 something I didn't ask for. I'm willing to open a class action case with my lawyer if you are interested that we sue them for ***** and ******ion

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2021, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team