GZ
Gerrit Z
1 reviews | Active since Feb 2022
08 May 2025, 09:05
Vodacom using *********** delivery provider and does not seem to care
Order a new phone from vodacom - Delivery with Skynet keeps failing saying that they could reach me - no attempts was ever made to contact me or enter the estate I live in - Im writing this review to vodacom since Skynet does not care and has horrible customer service - PLEASE MAKE USE OF COMPETENT DELIVERY COMPANIES! Just have a look at skynets reviews. Im done trying to resolve this with skynet - vodacom needs to urgently resolve this.
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Replies (2)
Vodacom's replyOfficial
08 May 2025, 09:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2025, 09:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GZ
Gerrit Z's updateReviewer Update
09 May 2025, 12:48Hi - Thanks Vodacom - I was contacted by one of your representatives and my query was resolved quickly and professionally
GZ
Gerrit Z's update09 May 2025, 12:48
Reviewer Update
Hi - Thanks Vodacom - I was contacted by one of your representatives and my query was resolved quickly and professionally