VODACOM USING DATA DEBACLE TO THEIR BENEFIT

Considering the media hype surrounding Vodacom and their exorbitant data charges, I was surprised to receive a call from a Vodacom Call Center offering me cheaper data packages. I was obviously excited at the prospect of finally lowering my phone bill, however, I soon realized that the call was actually to convince be to take out a brand new contract, over and above my 2 existing contracts? In fact, the call center consultant actually mentioned the data debacle as a ploy to make me listen?

Instead of just lowering their current data charges, Vodacom has decided to use the situation at hand to once again benefit themselves and ***** more hard earned money from unsuspecting patrons.

Vodacom has proven that they are capable of lowering their data charges just by giving me this call. Had they not been in a position to offer cheaper rates, there would be no cheaper packages offer.

Customers need to realize that their individual needs and concerns are not taken into account at all, and that we are merely seen as cash ***s. Sickening.