NK
Nollen K
1 reviews | Active since Jul 2018
14 Jun 2019, 14:30
Vodacom using airtime as Data
I thought Vodacom had fixed the issue of airtime being used as Data , Everytime I buy airtime i need to make sure i use it all so that it won't be used up as data when I am not on wifi , this is **** from vodacom because other networks don't have this , switching off my data and closing apps that use data is not a solution , airtime is airtime , it is not data , Vodacom why are trying to be sneaky ...
If you guys dont have a solution for this , I might as well keep buying airtime on my other mtn phone . coz this sucks
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Jun 2019, 17:17 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2019, 17:17
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Jun 2019, 17:38 Dear Nollen
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2019, 17:38
Official
Dear Nollen
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
NK
Nollen K's updateReviewer Update
14 Jun 2019, 21:36Thanks alot for the prompt response and for assisting with my issue . excellent service i got from you , Please continue with such great customer service .
NK
Nollen K's update14 Jun 2019, 21:36
Reviewer Update
Thanks alot for the prompt response and for assisting with my issue . excellent service i got from you , Please continue with such great customer service .