TB
Thomas B
1 reviews | Active since Apr 2022
07 Apr 2022, 21:31
Vodacom uses deceptive tactics on cellphone banking in trying to dupe clients to purchase.
Vodacom disappoints me greatly when I see them trying to dupe people into purchasing something through their cellphone banking interface.
This is very low for one of South Africa's most "successful" service providers, and the company will lose its reputation very quickly. When I see deceit in trying to get people to accidentally purchase something, I lose heaps of respect for the business and they aren't worth my money.
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Replies (1)Vodacom's replyOfficial
08 Apr 2022, 08:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
