Vodacom uses airtime for data without notifieing that your data bundel has depleted
<p>Normally, vodacom sends an sms when your data bundel is near completion or has depleted. However recently, Vodacom neglected to this when my 1GB data bundel had depleted and in stead used up all my airtime (around R150) with no warning. This time, I only recieved a marketing sms from Vodacom when my bundel had less than 300MB left, promoting more data.</p> <p>If you set a president of always informing when a data bundel has depleted, dont suddenly decide to stop...</p> <p> </p> <p>This is the third data issue I've had with Vodacom this year! Not good compared to other service providers... </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
