JH
Jacques H
1 reviews | Active since Nov 2014
18 Sept 2025, 12:41
Vodacom Uselessness
Worst Mobile network provider in SA. ***********, useless, overpriced and totally unprofessional. All management is always in meetings from 9-3. Then they go home. Corporate BS.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
18 Sept 2025, 14:03Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you
Best regards,
Vodacom's reply18 Sept 2025, 14:03
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you
Best regards,
JH
Jacques H's updateReviewer Update
18 Sept 2025, 14:14Whatever, I had to call numerous times with the same result. “I really do apologise”
MTN here I come
MTN here I come
JH
Jacques H's update18 Sept 2025, 14:14
Reviewer Update
Whatever, I had to call numerous times with the same result. “I really do apologise”
MTN here I come
MTN here I come
Vodacom's replyOfficial
19 Sept 2025, 09:10Dear Jacques
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
Best regards,
Vodacom's reply19 Sept 2025, 09:10
Official
Dear Jacques
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Sept 2025, 13:12Hi Jacques, thank you for taking our call.
As discussed, feedback has been provided regarding your query (S.R: EC-21PI-1WJLOK).
Should you reconsider proceeding with a premature upgrade, please feel free to email Simon—he’s happy to assist further.
Regards,
Vodacom Consumer Website team
As discussed, feedback has been provided regarding your query (S.R: EC-21PI-1WJLOK).
Should you reconsider proceeding with a premature upgrade, please feel free to email Simon—he’s happy to assist further.
Regards,
Vodacom Consumer Website team
Best regards,
Vodacom's reply19 Sept 2025, 13:12
Official
Hi Jacques, thank you for taking our call.
As discussed, feedback has been provided regarding your query (S.R: EC-21PI-1WJLOK).
Should you reconsider proceeding with a premature upgrade, please feel free to email Simon—he’s happy to assist further.
Regards,
Vodacom Consumer Website team
As discussed, feedback has been provided regarding your query (S.R: EC-21PI-1WJLOK).
Should you reconsider proceeding with a premature upgrade, please feel free to email Simon—he’s happy to assist further.
Regards,
Vodacom Consumer Website team
Best regards,