Vodacom - useless website

Item: Vodacom
Rating: 1
Author: Alf F

Worst website in the world, easy to login into my account, extremely difficult to to anything, can't get info on account balances, can't pay the account. Can't even initiate a debit order to pay the account. Waiting hours for information. for a technology company, unacceptable.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Mar 2025, 10:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Mar 2025, 10:12

Official

Best regards,

Vodacom's replyOfficial

25 Mar 2025, 12:33

Dear Customer,

Thank you for taking our call, as per our discussion, we have provided you with feedback regarding your query.

For further assistance, kindly reach out to *** or *** (both are free from your Vodacom SIM)

We thank you for your patience.

Best Regards,

Consumer Website Team

Best regards,

Vodacom's reply25 Mar 2025, 12:33

Official

Best regards,

Vodacom - useless website

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