AL
Anneline L

1 reviews | Active since Jul 2015

04 Sept 2019, 10:15

VODACOM USELESS WATCH OUT *******ION GOING ON YOUR ACCOUNT AFTER 4 YEARS

STAY AWAY FROM VODACOM. My fiancee paid his account complete the account , confirmed to be closed. After so many months Vodacom returns with and amount of R18000.00. They *******. They don't follow up with payments. His done his part by paying , they useless. This account is going on for 4 years . He paid two years ago and they still doing *******ion on the account. WATCH OUT FOR VODACOM THEY BUSY WITH *******ION. WE WILL NOT PAY A CENT FURTHER. ALL PROOF GIVEN OF PAYMENT AND ENDING ACCOUNT AND THEY STILL KEEP ON SENDING LETTERS FROM LAWYERS. WOMAN HANDLED THE ACCOUNT THEY DON'T EVEN PHONE HER TO FIND OUT. YOU ARE TRANSFERED TO ONE PERSON TO OTHER AND NO ONE KNOWS. STAY AWAY

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Replies (1)
Vodacom
Vodacom's reply04 Sept 2019, 10:17
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team