AC
Anke C

1 reviews | Active since Apr 2018

20 Apr 2018, 11:24

VODACOM USELESS UPGRADES & WEBSITE!!!!!!

This is my 2nd time submitting this. It is now 2 weeks since I have upgraded online. No one at Vodacom seems to know whats gong on with their own suppliers. When I ask, "we dont know" is all that I get. I am now fed up. My previous review got the same automated reply and I never received a call. Vodacom is pushing me to wanting to migrate. This is so unprofessional. Cool website full of EMPTY adverti*****ts of which they dont even have the stock they are advertising but gladly putt you on back orders just to keep you for stats!!!!!!! UNBELIEVABLE!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply20 Apr 2018, 12:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

AC
Anke C's update20 Apr 2018, 12:03
Reviewer Update
Same reply as previously.... When will they contact me?