nR
nardus R

1 reviews | Active since Jul 2015

27 Mar 2020, 23:46

Vodacom useless ********* ******

I had a contract with Vodacom and after the completion of my 24 month contract I called in and cancelled it in January 2020. Since then every month Vodacom has chosen to keep deducting money meaning I have to go into the bank causing travelling and bank reversing costs. I am going to open a case against Vosacom as they are intentionally *****ing my money this after I had cancelled my contract. This is not new practice for a company known for overcharging for data usage they cannot explain or data disappearing. No ethics but no surprise

0
Replies (1)
Vodacom
Vodacom's reply29 Mar 2020, 21:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team