nR
nardus R
1 reviews | Active since Jul 2015
27 Mar 2020, 23:46
Vodacom useless ********* ******
I had a contract with Vodacom and after the completion of my 24 month contract I called in and cancelled it in January 2020. Since then every month Vodacom has chosen to keep deducting money meaning I have to go into the bank causing travelling and bank reversing costs. I am going to open a case against Vosacom as they are intentionally *****ing my money this after I had cancelled my contract. This is not new practice for a company known for overcharging for data usage they cannot explain or data disappearing. No ethics but no surprise
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Replies (1)Vodacom's replyOfficial
29 Mar 2020, 21:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Mar 2020, 21:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
