IHJVV
ISABELLA H. JANSEN VAN VUUREN
1 reviews | Active since Mar 2022
09 May 2025, 14:15
VODACOM USELESS SERVICES YET AGAIN!!
ONCE AGAIN HAVING TO PUT OUR COMPLAINTS ABOUT VODACOM USELESS SERVICES.
AGAIN WIFI OFF.
FIRST EXCUSE WAS OUR ACC IN ARREARS WE MADE PAYMNET AGAIN TODAY TO STAY IN CREDIT YESTERDAY WE WERE TOLD THERE ARE AREAS IN BRITS WITH WIFI OFF SO WHERE IS THE PROBLEM.
OUR BUSINESS STANDING STILL ...AGAIN DUE TO VODACOM WIFI BEING THE REASON.
THE BEST NOW! IF YOU 0HONE *** SUPPORT NO., YOU ARE NOW BEING ASSISTED BY A ROBOT VIRTUAL ANSWERING MACHINE TOBY. WHAT A CIRCUS.
PEOPLE ALREADY FEDUP WITH VODACOM SERVICES AS WHOLE. NOW PEOPLE HAVE TO BE ASSISTED BY A ROBOT WHO CANNOT EVEN ASSIST WITH OUR QUERRIES.
THIS IS A JOKE. DONT KNOW WHOS BRIGHT IDEA WAS THIS?
I WANT TO CANCEL ALL MY SERVICES WITH VODACOM. I AM SURE WE CAN GET BETTER SERVICES FROM ANOTHER MOBILE SUPPORT GROUP FOR R4500.00 - R5500.00 PM - EACH MONTH. FOR MORW THAN 15YRS OF BEING LOYAL TO VODACOM.
IF OUR WIFI NOT ON WITHIN NEXT HOUR, CANCEL ALL OUR CONTRACTS WITH IMMEDIATE EFFECT.
FEDUP WITH THEIR SERVICES!!
ISABEL JV VUUREN ***
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Replies (3)IHJVV
ISABELLA H. JANSEN VAN VUUREN's updateReviewer Update
09 May 2025, 15:15SO STILL NO SERVICES RECEIVED FROM VODACOM. WIFI STILL OFF. NO FEEDBACK FROM ANYONE AT VODACOM.
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
IHJVV
ISABELLA H. JANSEN VAN VUUREN's update09 May 2025, 15:15
Reviewer Update
SO STILL NO SERVICES RECEIVED FROM VODACOM. WIFI STILL OFF. NO FEEDBACK FROM ANYONE AT VODACOM.
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
IHJVV
ISABELLA H. JANSEN VAN VUUREN's updateReviewer Update
09 May 2025, 15:16SO STILL NO SERVICES RECEIVED FROM VODACOM. WIFI STILL OFF. NO FEEDBACK FROM ANYONE AT VODACOM.
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
IHJVV
ISABELLA H. JANSEN VAN VUUREN's update09 May 2025, 15:16
Reviewer Update
SO STILL NO SERVICES RECEIVED FROM VODACOM. WIFI STILL OFF. NO FEEDBACK FROM ANYONE AT VODACOM.
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
WE JUST NOW LOST ONE CLIENT DUE TO FACT CLIENTS COULNT GET THEIR PAPERWORK IN TIME FROM US VIA EMAIL BECAUSE OUR WIFI OFF. SO WE JUST LOST BUSINESS BECAUSE OF VODACOM USELESS SERVICES.
WE DO NOT EVEN GET STATEMENTS OR INVOICES PER MONTH - WE HAVE TO PHONE BRITS VODACOM TO GET INFO ON AMOUNT THAT WE HAVE TO PAY!
BUT THEY ADVERTISE ABOUT EXCELLENCE!
THEY ARE IN ONE WORD USELESS!
WE JUST LOST A CLIENT DUE TO VODACOM'S INCOMPENTENCE. IF YOU PHONE CUSTOMER CARE - THERE ARE JUST NO CUSTOMER CARE!!!!!!!! JUST A ROBOT TOBY.
CANCEL ALL OUR CONTRACT WITH IMMEDIATE EFFECT. WE ARE DONE GIVING CHANCES. WE ARE DONE WITH VODACOM.
CANCEL ALL OUR CONTRACT AND REFUND US FOR MAY SERVICES AS THERE WAS NO SERVICES RECEIVED FROM VODACOM!!
WE ARE DONE!!
ISABEL JV VUUREN
***
Vodacom's replyOfficial
09 May 2025, 15:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 May 2025, 15:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team