Vodacom useless services
It is impossible to speak to anyone at Vodacom , I cancelled account , they continue to deduct money , then I complaint on hello Peter , and they refunded me for 2 months , but for month of June they bill me again , they can not get it right , recommend nobody to use them
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Replies (2)
Vodacom's replyOfficial
08 Jun 2021, 13:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2021, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jun 2021, 10:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note that our records indicate that you were contacted and assisted by our Hello Peter Team.
Kindly be advised that the contract was cancelled and all necessary credits processed onto your Vodacom account on the 04-06-2021. Regards Consumer Website Team
Kindly be advised that the contract was cancelled and all necessary credits processed onto your Vodacom account on the 04-06-2021. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Jun 2021, 10:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note that our records indicate that you were contacted and assisted by our Hello Peter Team.
Kindly be advised that the contract was cancelled and all necessary credits processed onto your Vodacom account on the 04-06-2021. Regards Consumer Website Team
Kindly be advised that the contract was cancelled and all necessary credits processed onto your Vodacom account on the 04-06-2021. Regards Consumer Website Team
Best regards,