KG
Krenolan G
1 reviews | Active since Oct 2018
19 Sept 2023, 09:44
Vodacom - Useless Service Provider
Really and truly pathetic service. A Call was logged a week ago for a faulty fibre cable/box and to this day (19 SEPT 2023), no response, no feedback or even a turn around time has been provided. Countless calls have been placed to get feedback and all this people have to say is "It's been escalated" but they don't know to who and they don't know why it's been escalated. Utterly useless
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Sept 2023, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2023, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Sept 2023, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2023, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team