Vodacom, useless service provider

Nothing new has changed since my last complaint, after Vodacom replying to my last complaint on hello Peter. They stated that someone from their call center will be in contact with me, nothing as yet and keep having the same problem. They gave me a Sr Number ***32 on the 4/3/2021 it's the 7th still no call as they promised. Called this morning the call center Nande assistanted, I need to give credit where it is due. He found the problem and hopefully fixed it. He might of saved Vodacom from loosing a client. I need Nande to be recognized for his competence. Vodacom not so much...